Policies Shipping Policy Return Policy Shipping in Canada Factor One Technology offers shipping via UPS Standard service. Shipping charges are based upon the weight & size of your order. To determine the cost of shipping, please add the products you are interested in to a shopping basket and proceed to checkout. You will be presented with shipping costs, approximate delivery times prior to completing your order. Delivery Times Delivery times may depend on stock availability and will be confirmed at time of order. Once shipped, confirmation will be sent with the estimated delivery date. Shipping to the USA Orders sent to the USA are shipped by UPS Standard. Canadian taxes do not apply to orders shipped to the USA but all orders pass through customs and are subject to import duties, taxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees. Factor One is unable to provide estimates for customs fees. Check with your local customs office for more information. International Shipping Orders going to international destinations are shipped by air mail. Canadian taxes do not apply to orders shipped outside of Canada, but all orders pass through customs and are subject to import duties, taxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees. If you have any questions about any of our shipping policies, please contact us at info@factor1.com. Return Policy Returns will be accepted if unopened and unused within 10 days of delivery. Currency Default currency on the webstore is Canadian dollars. Conversion will be done to United States dollars, but final billing on any credit card will appear in Canadian dollars.
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